Introduction

Artificial Intelligence has gone from being a figment of fiction to reality in a matter of years. Machines that could think like humans were an excellent plot for a thrilling storyline. However, in recent times, it has transitioned from fiction to reality- we are living that Artificial Intelligence future. People are using AI technologies in their everyday lives, and somehow it has become an integral part of their daily rituals. From asking Alexa/Siri to tell you the time to get them to plan your next grocery delivery, you are carrying AI into your daily routine.

The evolution of Artificial Intelligence, however, is not as smooth and straightforward as it sounds. Let’s take you through the transitional journey of how AI  was realised to be integrated into our daily lives.

Let us’s first understand how it came into existence before taking note of its impact on the human race.

  1. The Evolution of AI
  2. The Impact of AI
  3. The Impact of AI on Society
  4. Artificial Intelligence for the Next Decade
  5. Concerns Behind the Rise of AI
  6. AI & the Future of Privacy
  7. Preparing for the future

1) The Evolution of AI

It all started with Alan Turing, creating the concept of machines that can think like humans. He was the creator of the Turing test that helped to understand if machines could think like humans. In the late 1950s, research on AI technologies began, and people started designing devices that could think and act like humans.

The technology gained momentum when we got introduced to the first series of computers. Earlier, they were giant machines that could compute faster. However, they updated the devices to store, retrieve, and analyse the data that could enable them to work better. 

The goal was to ensure problem-solving and introduce the concept of interpretations.

There have been many scientists who have worked on this concept, from Stephen Hawking to innovators like Elon Musk. They have derived impressive machines and even ideas that could save the world from a potential doomsday. 

The idea was to introduce devices that could use natural language processing and are self-recognised to enable better learning capabilities.

The technology was designed to enable machines to keep learning and updating themselves using the data available. These machines need to possess as much data as possible. If there is a fair amount of data, it amounts to useful information and better algorithm designs.  But why is Artificial Intelligence important for society in general? Let us try to understand: 

  • The present state of AI has been defined to help businesses with smooth functioning and better management. It helps streamline significant functions essential for prosperity.
  • Companies have started using growth management and productivity tools to accelerate their work and function properly.
  • They have started using Big Data tools combined with analytics functions to build better insights and prepare the scaling blueprint. It helps them predict the future of AI. These tools are useful for setting proper pricing and even increasing sales.
  • Customer service and other resource support have been improved owing to the AI functions.
  • Current research and growing abilities of this technology have led to newer paths and better functioning. There is a use of this technology in almost all industries, as it helps with forecasts and fraud detections.

2) The Impact of AI

Artificial Intelligence is vital for the future and growth of society. However, before we look at the impact of AI on humanity, let’s look at how it benefits you and why Artificial Intelligence is vital for businesses.

  1. Automation Everywhere: Whether you are an operating business or an individual, automation in mundane processes can help. From building your grocery list to checking on your inventory, AI can help you increase speed and agility. As a result, you will observe greater productivity and better management owing to advances in AI. 
  2. Impressive Experiences: As a business owner, you are always worried about how your customers react to your business. You want to offer them luxury and better services. When you incorporate AI, you are also enabling your business to automate interactions. You don’t invest in resources, and your AI bot is always available. This will lead to better engagement and growth.
  3. Better Healthcare: In a world where people are fighting for basic healthcare needs, AI will ease accessibility and improved awareness. Past data combined with medical advancements can help forecast better and enable faster cure. It also helps with continuous monitoring and immediate help, which you need at this point. Maintaining records and transfer of care has become hassle-free with this technology. 
  4. Problem Solving: AI comes with problem-solving capabilities, which means you won’t be stuck for long. The intelligence combines methods and past data to build algorithms that can detect frauds, identify cybercrimes, reduce transaction risks, create better experiences and keep multichannel exposures seamless.

Overall with AI, you can expect reduced risks and better management. You will notice greater efficiency as a result of this technology. Let’s note some of the impacts this technology has had on society.

3) The Impact of AI on Society

Artificial Intelligence is gradually transforming society. It is ensuring better ways to live together and improving the conveniences for the human race. There are some positive impacts it has had on the human race.

  • AI is offering personalisation to users. As a customer, you may need a different solution than someone who is residing with you. Your needs are different, and so are your thought processes. This is when AI can help you. Understanding how you work, what kind of products you use, and how you conduct your daily lives, the intelligent machine can process a solution that works best for you and this makes life so much easier!
  • The best example of how this has impacted the current society can be seen in the e-content viewership during the pandemic. For a while, when the theatres and all other forms of outdoor entertainment remained shut, streaming platforms such as Netflix were on the rise. People subscribed to these platforms to keep themselves entertained. These platforms offer a host of choices of unseen content which is practically impossible for you to sit and search in entirety. However, Netflix managed to search through your past views and offer you recommendations. This helped you pick movies that matched your choices. After watching a lot of movies and series, the recommendation side increased. This led to better options and availability. Artificial Intelligence has impacted your preferences.
  • When we talked about healthcare’s benefits, we can see how positively AI technology has impacted the medical world today. We know a lot of improvements in the way in which healthcare is accessed and the people are monitored. Let’s take a look at some of the cases.
    • The electronic health record is one such sign of positive impact where your health data is recorded for easy access. However, what makes it intelligent is that the apps can tell you if you need to buy a new medicine, is time for your next appointment or, even send your details to the doctor when you record new data. 

This way, the doctor can keep an eye on their patients and monitor their health.

  • The doctors can offer their services through AI-based video conferencing and monitoring tools. These are some of the essential Artificial Intelligence goals that businesses need to align with your requirements. 
  • Artificial Intelligence has helped the administration take note of when cleaning is needed inside the hospital.For instance, the machines require periodic maintenance. The admin staff cannot remember the details of these services. The devices will tell whenever the next maintenance schedule is on through SMS or email. The admin staff can then call the concerned person and manage it.
  • Similarly, smart bins and smart cleaners help the admin staff cater to maintaining hygiene. Whenever the container needs to be emptied, a message is sent, and the user responds immediately.
  • Technology is on the rise to improve businesses and how they function. In the manufacturing industry, specifically, there are plenty of processes. It has become time and resource consuming for companies to operate in this condition. 

As a result, you need to incorporate machines that can communicate and save some time. Artificial Intelligence allows these companies to man the processes without investing in people.

  • When it’s time to move the things from assembly to the packaging line, the AI will inform these machines and immediately process the transfer.
  • AI technology can help in billing and invoicing; there are devices for pre-generated invoices, so that the resources can focus on inventing and innovating.
  • It automates inventory management and procurement to improve efficiency. 
  • There is a need for resources to connect and collaborate with the users. The businesses need to engage with anyone who comes to them for a question-answer round.
    • The companies can offer immediate assistance and respond to customer queries through Artificial Intelligence. The chatbots can help overcome resource deficiency in the organisation.
    • You can even train the bots to think like the user and answer based on their responses. This gives a human touch to the communication.

4) Artificial Intelligence for the Next Decade

The future of Artificial Intelligence in the next decade looks quite promising and eventful. For one, you will notice a surge in the use of this technology in everyday life. Here are a few trends to incorporate in the coming ten years. 

  • When it comes to businesses, monitoring and reevaluation of the existing processes help build the future. The future scope of Artificial Intelligence has paved the way for smart monitoring, quicker feedback, and improved business lines. The robotic process automation will reduce the time taken to complete repetitive tasks, making the strategies less cumbersome and more effective.
  • Getting a clear view of the customers’ mind can build insights, and help you make real-time decisions to improve their experiences. The mobile apps and other mediums that are using AI will help you realise what the users want. Data-driven insights lead to personalised solutions and improve interactions.
  • There will be more people behind AI solutions. As a result, the interactions will be in sync with the Artificial Intelligence machines. The collaboration will lead to successful engagements and better exposure. The future devices will have more data to learn from, which will eventually help them garner better decisions.
  • In the next few years, those businesses that have not shown interest in AI solutions yet will start consuming this technology. This showcases a chance for more competition and improved business processes. 

Eventually, AI will help with content creation, increased solutions, and improve all industry aspects.

5) Concerns Behind the Rise of AI

We have discussed the advances of Artificial Intelligence, its numerous benefits, and its presence in all quarters of our world. However, it is also time to discuss how AI can be a possible threat to our society. Here are a few risks and concerns associated despite the growing future scope of Artificial Intelligence. 

We can find a lot of opposition to this technology, and it is not without any cause. AI is cutting down jobs and the need for a few roles. Apart from this, you cannot ignore the risk associated with privacy and personal data intrusion.

  • One of the biggest worries facing the people creating and safeguarding this technology happens to be controlling it. If you create technology or a machine, you should be able to handle it. If you lose control of the technological marvel you created the device can wreak havoc and chaos around you. 

There is no ground or even guideline that can help create the technology to have control over it. It has become essential to have a boundary set for this technology.

  • With Artificial Intelligence advances automation, few job roles will become obsolete. With no future for these roles, people will have to get new skills or training for new tasks. This will render a lot of people jobless, which can cause financial losses and economic issues. In the past, salesmen used to forecast the future figures using data analysis. It wasn’t very accurate, though. With ML and AI, you can achieve greater accuracy. You can remove the study of the data from the salesperson’s profile. 
  • With the addition of robots, many things that people used to do will be done by machines. For instance, you can give regular cleaning of the house to the robots. The market is already flooded with robot cleaners. So, the maids who used to operate these jobs will now take a backseat.
  • If a computer is better at doing a job done by the human till now, it will replace the human in future. As a result, human jobs will require more skills and adaptability as compared to machine jobs. It will require intensive training and constant upgradation to think with and beyond the machine intelligence. This will lead to a different style of hiring.
  • If you are a company planning on incorporating Artificial Intelligence advances, you need people adept at the technology. Everyone is not well-versed in the advances in Artificial Intelligence. As a result, you will have to invest in machine learning training and deep learning skill adoption. 

The transition will require people to get educated in new skills and abilities. If the people stay abreast and do not enter into their comfort zones, they can find new opportunities even with AI.

  • We will observe a more prominent and broader socioeconomic divide if AI technology comes to play. The technology will take over tasks that are prone to repetition. The researchers are of a higher socioeconomic background, and people with intolerances are taking it over. In general, people have preferences, and the machines include these biases. It makes the divide more remarkable. Let’s say the researcher is racist. The machine they have created can derive personality traits from the creator and we will have a racist machine. It can become a more substantial threat with time if you cannot control the devices.
  • When we talk about humans working on something or taking over a job, we know how to define their rights. However, it becomes problematic when we are dealing with a robot. How do you determine the robots’ rights, and what are the rules for rewards and aversions in this case?

The more you invest in training, the better rewards you can reap. You will notice a high-performing and highly engaging machine, which is not the case at the moment.

  • AI can also cause military and arms issues by releasing intelligent weapons trained by smart minds. This could prove a threat to the world as controlling and even keeping these weapons in check can be dangerous. It could lead to wars with little or no scope of human intervention to make them stop.

6) AI & the Future of Privacy

Let’s talk about the ethical and privacy issues that are caused by Artificial Intelligence technology.

Advances in Artificial Intelligence can pose a threat to digital security. We have already discussed how this technology uses data that you have provided, including your name and age, to determine how to personalise the solutions for you. As a result, most companies have a lot of data regarding you.

If the researchers can create things for your comfort, they can even threaten you with solutions that can endanger your being. For instance, engineering weapons that pose a threat to you is a possibility. Training machines to hack into the data and create the data into an opportunity. A criminal’s mind can rank anywhere from high-risk solutions to endangering solutions.

Despite being created for convenience, AI can wreak our lives by entering into places that are not meant for technology.

However, there is no way to get over this issue. You can master the art of securing your data, but you cannot overcome the dangerous species working continuously behind creating this technology.

Artificial Intelligence can create social media personalities that seem real but are not. These personalities can influence your decisions or even manipulate your views. It is not just an intrusion into your life but also your thoughts and decisions. You will need to improve your security system to prevent hackers and pause cybercrime.

7) Preparing for the Future

The systems working under AI technology are superficial. The learning is based on the availability of data. Though they solve the majority of the problems, the technology itself is in its infancy.

For instance, the technology that we are looking at is not well-versed with studying the patterns in-depth. They can learn the customs and even create cases that will enable the algorithm to think more like humans.

While implementing AI in your organisation, there are a few things that you need to consider. It will help you improve your usage and even keep up with the increasing needs of the machine and Artificial Intelligence future.

•      Incorporate an open culture in your organisation. It has become increasingly prominent for businesses that have adopted AI that they have better revenues and profits. It is not enough to adopt the new technology; you also need to prepare your organisation for the Artificial Intelligence future. Introduce cross-collaboration and discourage silos so that you can benefit from intelligence. You need to boost the performance of the employees. For this performance, you need to identify metrics that are more in sync with the new technology. AI will help you improve efficiency, thus leading to better monitoring and enhanced productivity

•      If you plan on engaging with the Artificial Intelligence future, you need to get data from those who have pioneered this technology. Understand how they managed to achieve success and what did not work for them. It is not enough to have the technology; you should work with startups to offer agility and growth. It also helps innovate and bring better ideas to the table.

•      You look at the future scope of AI before incorporating better insights and improved logic. The technology is excellent with numbers. However, it does not have the creativity or the intelligence to innovate. If you have freed up your resources from manual and mundane tasks, it is time to get them to innovate the core. It will help you succeed and engage the users better. When you solve their problems, you tend to understand them better. It helps you accumulate more users and build a loyal customer base. It also allows you to stay aware of the issues faced by your users, which is essential for growth.

Conclusion

Advances in Artificial Intelligence will reach the superintelligence stage in a couple of years. However, starting a new technology transition has begun, and most businesses are incorporating this unique fixture. It has not only helped with better sales and forecasts but also gives companies new growth opportunities.

AI comes with its own ethical and security issues. It causes privacy concerns to businesses, which needs to be mitigated if you want the user to stay within the company for a while. You will also need to work on job reallocation so that the people who have engaged with you for years can stay happy and engaged. The idea is to transform the future of AI without harming the goodwill of loyal people. It would help if you also introduced the overall culture and organisation-level changes to build a robust AI-induced enterprise. There is no doubt that the Artificial Intelligence future is exciting and extremely promising.

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