Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Jigsaw Academy’s relationship with you in relation to this website.

The terms ‘Jigsaw Academy,’ ‘us,’ or ‘we’ refers to the owner of the website with the company registration number of U80301KA2011PTC056734, registered in Bangalore at the address below:

E-10 Chaitanya Samarpan,
Whitefield- Hoskote Main Road,
Bangalore 560067.

The term ‘you’ refers to the user(s) or viewer(s) of our website.


The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.


Whenever referring to the software sold by the SAS Institute, the phrases “SAS Software” or “by SAS Institute” are mentioned.


All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.


Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.


From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


You may not create a link to this website from another website or document without Jigsaw Academy’s prior written consent.


We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on the account of a purchaser or cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.


By filling out any forms on this website or logging in using your social login, you agree to receive reminders through email and/or SMS.

Jigsaw may also send you promotional emails/SMSes, to which you can unsubscribe by using the unsubscribe option given or by sending an email to info@jigsawacademy.com. You will be unsubscribed within 40 days.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.


Installment Payment Policy:

Installment payments are available at Jigsaw’s discretion when you purchase certain courses or combinations of Jigsaw courses. When available, the installment payment schedule is as follows:

1st installment – paid at the time of enrollment;

2nd installment – must be paid within 30 days of enrollment;

3rd installment – must be paid within 60 days of enrollment

Failure to pay installments on or before the due date will lead to Jigsaw revoking your access to all courses in your purchased combination of courses. We will reinstate your course access only upon full payment of the overdue installment(s).


Course Cancellation & Refund Policy:

By enrolling for any single or combination of Jigsaw courses, whether purchased by you or a third party on your behalf, at full price or on a special offer, you agree that a 7 day no questions asked, refund policy for a refund of the entire amount has been made available to you. The amount will be refunded via the same source within 15 to 20 working days. You agree to follow in letter and spirit, the nature of this refund policy. By paying for any Jigsaw Academy course(s), you understand that the refund option will expire for all purchased courses on the 8th day after enrollment. This means that refunds are permitted until 11:59 pm IST of the 7th day after enrollment. After which, Jigsaw Academy is not obliged or bound legally to refund any portion of the course fees. Exclusions apply, see below.


A student is considered enrolled when they have received a payment confirmation email with their Jigsaw Learning Center registration link. A request for refund will only be considered valid if emailed to us at support@jigsawacademy.com. Any request sent after the expiration of the refund period will not be considered.

It is the student’s responsibility to evaluate the courses they have purchased and seek a refund if they so decide before the expiration of the 7 day, no questions asked refund period.

If a refund is sought for a combination of Jigsaw courses that includes a course fee discount, the subsequent refund and course cancellation applies to all courses included in the combination. The refund request must be submitted before the 7 day, no questions asked refund period expires. No partial course cancellations apply to discounted combinations of courses.

A combination of courses as referred to in this document, can be, but is not limited to, those courses that are a part of a specialization or a prescribed learning path suggested through the Jigsaw Path Finder or by one of Jigsaw’s education advisers, or through any special offer(s). The refund policy also applies to a combination of courses to be taken in series, whether or not the student has commenced one or more of the courses at the expiration of the refund policy.

If you purchase a combination of courses from our website at full price that are not a part of a specialization or any other discounted Jigsaw combination, then you can request a partial course cancellation or refund consisting of any individual course that you do not wish to continue or complete, providing you request the partial refund within the 7 day, no questions asked refund period following your purchase.

In case you are charged twice for the same transaction, the amount of one transaction will be refunded via the same source within 15 to 20 working days.


The 7 day, no questions asked refund policy is not applicable to short self-paced courses. Purchases of short self-paced courses are nonrefundable. Short self-paced courses are courses that have less than ten (10) hours of video content including, but not limited to Analytics for Beginners, Analytics for Leaders, Big Data for Beginners, Fraud Analytics, Dimension Reduction Techniques, Advanced SAS: Macros & SQL, Apache Spark, Social Media Marketing & Analytics, Apache Storm, Analytics with Excel and Text Mining with R.


Cancellation & Refund Policy in plain English:

In plain English, what this means is that if you purchase multiple courses at one time, you have 7 days from the date of enrolment to evaluate those courses and seek a refund if you so decide. This applies whether you have commenced one, all, or none of the courses.


If the courses you purchased are part of a discounted combination of courses such as a specialization or a special offer made available through the Jigsaw website or a Jigsaw education advisor, then a refund and course cancellation request made within the refund time period results in all included combination courses being canceled and a full refund. In other words, no partial course cancellations apply to discounted combinations of courses.


It is the students responsibility to evaluate the courses they have purchased and seek a refund if they so decide before the expiration of the 7 day, no questions asked refund period.


Short self-paced course purchases are non-refundable. This policy applies to any course with less than ten (10) hours of video content including, but not limited to the following courses:

– Analytics for Beginners

– Analytics for Leaders

– Big Data for Beginners

– Fraud Analytics

– Dimension Reduction Techniques

– Advanced SAS: Macros & SQL

– Apache Spark

– Social Media Marketing & Analytics

– Apache Storm

– Analytics with Excel

– Text Mining with R

Certification Criteria:

Data Science with SAS / Data Science with R / Jigsaw Big Data Analytics

In order to receive certification for any of the above courses, the student must:

  1. Complete all graded assignments with a minimum score of 4 or above (on a scale of 1 to 10); and
  2. Pass the online end of course certification exam with a minimum 50% score.

If a student meets all criteria, Jigsaw will initiate the certification process.

All graded assignments are clearly specified in the Jigsaw Learning Center; they are different from practice, non-graded assignments. Jigsaw includes one end of course certification exam with the course fee. If a student requires a repeat of the end of course certification exam, an additional fee of Rs. 1999 + applicable taxes will be charged for each repeat exam.

This certification policy applies to all batches and students, except those enrolled in any batch of Data Science with SAS prior to July 2015.

Jigsaw LMS

We recommend that our LMS be used on the following versions of Flash and web browsers:

  • Internet Explorer 11 and Edge
  • Chrome 48, 49 and 50
  • Safari 8 and 9
  • Firefox 44 and 45 (Extended Releases are not supported)
  • Flash 20 and 21


Jigsaw Trademark Usage Terms:

The Jigsaw logotype and logomark have been created by and their use is exclusive to Jigsaw Academy Education Private Limited. The Jigsaw logotype and logomark may not be used in any commercial or marketing context other than as expressly permitted through explicit written permission from us.


Privacy Policy

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